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(UCMDB) Support Tip - UCMDB Browser does not update the Display label attribute for some CIs on HA

Topic:

The display label value of some Configuration Items (CIs) is not updated on the Reader of the Browser on a High Availability (HA) System.

 

Response:

Login to the JMX-Console. Navigate to Model Services -> MBean recalculateAttribute. Set the affected CIT and attribute. The output after the invocation should be null.

In a few hours the Browser will show the same CI data on all HA servers.

 

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