Micro Focus Expert
Micro Focus Expert

(UCMDB Support Tip) – Unable to process data from UTM to uCMDB

In the event there is an Integration Error Between uCMDB and OSS (UTM) using API. Where it report errors while getting one class from UCMDB:

GET /ucmdb-api/classes/sun/misc/BASE64Encoder.class HTTP/1.1

Connection: close

User-Agent: Java/1.7.0_171

Host: **.***.***.***:8080

Accept: text/html, image/gif, image/jpeg, *; q=.2, */*; q=.2


HTTP/1.1 404 Not Found

Date: Mon, 31 Dec 2018 13:43:49 GMT

X-Frame-Options: SAMEORIGIN

Content-Security-Policy: frame-ancestors 'self'

Content-Type: application/octet-stream

Connection: close



Add another dependency (“sun.jdk”) in UCMDB Populator’s module.xml in UTM:

Similar KM: https://softwaresupport.softwaregrp.com/doc/KM03172453

Applies to UCMDB 10.33 version

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