(UCMDB Support Tip) – Unable to process data from UTM to uCMDB
In the event there is an Integration Error Between uCMDB and OSS (UTM) using API. Where it report errors while getting one class from UCMDB:
GET /ucmdb-api/classes/sun/misc/BASE64Encoder.class HTTP/1.1
Accept: text/html, image/gif, image/jpeg, *; q=.2, */*; q=.2
HTTP/1.1 404 Not Found
Date: Mon, 31 Dec 2018 13:43:49 GMT
Content-Security-Policy: frame-ancestors 'self'
Add another dependency (“sun.jdk”) in UCMDB Populator’s module.xml in UTM:
Similar KM: https://softwaresupport.softwaregrp.com/doc/KM03172453
Applies to UCMDB 10.33 version
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