Highlighted
Trusted Contributor.. erika-chen Trusted Contributor..
Trusted Contributor..
190 views

(UCMDB) Support Tip - "Failed to connect to remote process" error on Vmware discoveries

Topic:

"Failed to connect to remote process" error appears at the UI in 10.32 upgraded UCMDB environment. The following error is seen in remoteprocesses.log file:

[DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - <2017-09-18 16:49:24,339> [ERROR] [JobExecuterWorker-4:VMware VirtualCenter Topology by VIM_x.x.x.x] (RemoteJobExecutor.java:204) - Failed to execute remote process <org/apache/commons/dbcp2/ConnectionFactory>. See RemoteProcesses.log file

 

Response:

The error appears because some configuration files do not get updated.
The following procedure may help to resolve the issue.

**************
1. Open the \conf\DataFlowOverride.properties file using a text editor.
2. Update the names of the two jar files as follows:
Commons-dbcp.jar > Commons-dbcp2.jar
Commons-pool.jar > Commons-pool2.jar
Also do the same change in DataFlowProbe.properties
3. Save these files.
4. Restart the probe and retry.
**************

 

“HPE Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.”

Click the KUDOS star on the left to say 'Thanks'

Labels (1)
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.