(UCMDB) Support Tip - "Failed to connect to remote process" error on Vmware discoveries
"Failed to connect to remote process" error appears at the UI in 10.32 upgraded UCMDB environment. The following error is seen in remoteprocesses.log file:
[DEBUG] [RemoteProcess.ConsoleInputStreamReader] (?:?) - <2017-09-18 16:49:24,339> [ERROR] [JobExecuterWorker-4:VMware VirtualCenter Topology by VIM_x.x.x.x] (RemoteJobExecutor.java:204) - Failed to execute remote process <org/apache/commons/dbcp2/ConnectionFactory>. See RemoteProcesses.log file
The error appears because some configuration files do not get updated.
The following procedure may help to resolve the issue.
1. Open the \conf\DataFlowOverride.properties file using a text editor.
2. Update the names of the two jar files as follows:
Commons-dbcp.jar > Commons-dbcp2.jar
Commons-pool.jar > Commons-pool2.jar
Also do the same change in DataFlowProbe.properties
3. Save these files.
4. Restart the probe and retry.
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