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(UCMDB) Support Tip - the primary DPS server of OMi kept restarting frequently

If you observe DPS server keeps restarting automatically everyday, you may try the steps below:

1 stop OMi on all servers, back up OMILRTSM.HA_WRITER and OMILRTSM.JGROUPSPING tables, then clean up these two tables.
2 Install HF
QCCR8D50427_1011_IP1 on all GW and DPS servers.
3 Configure HA timeout value for ODB from the default 15s to 120s by command:
 /opt/HP/BSM/opr/support/opr-support-utils -set_setting -context bsm_ucmdb_sdk -set bsm.odb.ha.timeout 120
4 start OMi by this order: primary DPS;  secondary DPS; GW1; GW2.

5 If the database is on Oracle RAC, check whether the time of each RAC matches


Best Regards,



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