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(UCMDB) Support Tip - the primary DPS server of OMi kept restarting frequently

If you observe DPS server keeps restarting automatically everyday, you may try the steps below:

1 stop OMi on all servers, back up OMILRTSM.HA_WRITER and OMILRTSM.JGROUPSPING tables, then clean up these two tables.
2 Install HF
QCCR8D50427_1011_IP1 on all GW and DPS servers.
3 Configure HA timeout value for ODB from the default 15s to 120s by command:
 /opt/HP/BSM/opr/support/opr-support-utils -set_setting -context bsm_ucmdb_sdk -set bsm.odb.ha.timeout 120
4 start OMi by this order: primary DPS;  secondary DPS; GW1; GW2.

5 If the database is on Oracle RAC, check whether the time of each RAC matches

 

Best Regards,

Jun

Regards,
Jun

“HP Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.”

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