UCMDB Tip : BMC-Atrium push adapter in UD does not update the ‘Update Time’ in BMC-Arium database
Why does the BMC-Atrium push adapter job not update the ‘Update Time’ when the full sync job is run?
Solution : The common understanding in UD is that the full sync job will push all the CIs into the destination product and the diff sync will push the CIs that are changed from the earlier push job. However in BMC-Atrium push adapter full sync job, only those CIs are pushed that are not there in BMC-Atrium and CIs for which there is a change from the previous push, while checking the change it will consider the attribtues which are used in the mapping file. Because of this even though we run the full sync we may not see the change in the ‘Update Time’ in the BMC-Atrium database.