UCMDB Tip: Deactivation of the CI Type 'Managed Object' in 'IT Universe Manager' takes a long time
Recently we came across an issue in UCMDB 10.01 where the deactivation of the CI Type 'Managed Object' in the 'CI Selector' in the module 'IT Universe Manager' was taking a long time.
The following workaround resolved the issue:
- Go to the JMX-Console -> UCMDB-UI:name=User Preferences -> clearUserPreferences:
customer id 1
user name <your user name>
- Click Invoke
- Logout/Login to uCMDB
Please note that this issue has already been resolved in the UCMDB ver.10.10.
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.”
Click the KUDOS star on the left to say 'Thanks'