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UCMDB Tip : Probe jobs fail with error “The element type "destinationData" ...”

Issue description:

Probe installation on a system blue-screens and some of the jobs start failing with following error message :

 

org.jdom.input.JDOMParseException: Error on line 1: The element type "destinationData" must be terminated by the matching end-tag "</destinationData>".

jvm 3

at org.jdom.input.SAXBuilder.build(SAXBuilder.java:381)

 

Solution:

This is caused by blue-screen due to which the probe’s database and some configuration files may get corrupted.

 

To resolve this,

  1. Reinstall probe on this machine or repair probe DB first.
  2. After that, run clearProbeData.bat to re-download all configuration files from uCMDB server.

 

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