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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
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UCMDB Tip: Scanner stops at unaccessible registry path to msi file

Recently we have come across an issue that when the scanner encounters a registry path to the msi file that could not be accessed, it can not complete as it waits for the interaction from the user (pop-up window is displayed). Since by default the scanner is running on the background, the customer was not getting the scan file.

 
Please note that this issue is now addressed and the pop-up window is disabled for this scenario in Content Pack Update 12 and Content Pack 14 Update 1.

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Super Contributor.
Super Contributor.

hello Irina!

Nice topic. one question about it: i'm testing custom asset attribute to be filled in from the registry - any syntax does not work. The same thing from text file works fine for example. the logs do not show anything. Do you know how it has to be used?

For example test from here does not work: https://docs.microfocus.com/itom/Universal_CMDB:2019.05/SGUiAssetField

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control
\TimeZoneInformation\StandardName

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Super Contributor.
Super Contributor.

hi there,

Quick info - the right instructions are in 2018 guides, there's a feature for 64/32 registry, so the right registry extract starts with 6432 and has // before the attribute (but / in other places). 

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