UCMDB Tip: Software Utilization in UD/UCMDB vs DDMI
In DDMI Software Utilization records are reported on a per-user basis, i.e. when importing Software Utilization into Asset Manager you will have one Software Utilization record generated per software installation per user. UD also has this information, however, by default there is a threshold (of 5 users) for a number of different users, for which per-user Software Utilization is reported. Usually per-user Software Utilization is useful for heavy multi-user environments such as Windows Terminal services or Citrix Servers that is why there is a threshold. If all per-user Software Utilization is needed, one can lower that threshold, but it will result in many more CIs to be created in Universal CMDB to represent the Software Utilization.
This threshold can be changed either under:
- Inventory Discovery Activity under Mapping Options>Software Utilization -->'Model per user data when number of users is at least'
- If one configures an Inventory Discovery by Scanner job, in the Properties tab there is a parameter "Mapping Configuration", one can edit the Value field and change Software Utilization -->'Model per user data when number of users is at least'.
For more details and/or future refernce please use the following article http://support.openview.hp.com/selfsolve/document/KM00714708
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