UCMDB Tip: Some scan files are moved to Error folder with: String index out of range: -1
Recently we came across an issue on the UCMDB 10.10 system where there were a lot of software applications which could not be recognized correctly out of the box from the software catalogue (SAI). It turned out that the scan files cotaining those applications were not processed by the XML Enricher, but instead moved to Scans\Failed\error folder (by default C:\hp\UCMDB\DataFlowProbe\runtime\xmlenricher\Scans\failed\error) with the following error:
String index out of range: -1
Please note that this issue is a code problem that will be resolved in the next CUP. As a workaround there is a hotfix available through HP Support.
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.”
Click the KUDOS star on the left to say 'Thanks'