Micro Focus Expert
Micro Focus Expert

UCMDB Tip : Update time is not updated in the atrium database after running the sync job in uCMDB

Why the update time of the CI in atrium table is not getting updated after running the full synch job between uCMDB and Atrium ?


Solution :  In uCMDB even if we run the full sync uCMDB sends the CI if there is a change in attributes value , it will compare the attributes for which it is mapped in the mapping file. Before uCMDB sends any CI, it reads the same CI from atrium using the uCMDB ID and then compare the results. If there is no change in the attributes value then specific CI will not be sent to Atrium and hence we dont see the change in the update time. In the first sync it will sends all the CIs including the ucmdb ID.

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