UCMDB Tip: XML Enircher service can not startup in UD 10.10
If you come across a situation where XML Enricher Service stopped unexpectedly and can not start up, you might want to check the following:
- WrapperEnricher.log under <probe_install_dir>\runtime\log directory
You might see OutOfMemory errors and/or EXCEPTION_ACCESS_VIOLATION errors.
If JVM crashed due to OutOfMemory issue, please check whether this issue happened during loading of SAIs or processing a scan file. If it happened during SAI loading, as a workaround, please enlarge the JVM heap size or switch to DB mode.
If you see that the problem happened during processing of a scan file, please remove the problematic scan file which caused the crash.
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.”
Click the KUDOS star on the left to say 'Thanks'