UCMDB-UCMDB Integration Failure Error: CI does not exist in topology
Please find below details:
UCMDB version: UD 10.21 CUP1
Problem: UCMDB-UCMDB integration point failure
Adapter: OOTB UCMDB 10.x
Our ucmdb-ucmdb integration point have been failing consistently with the below error:
End2 [Name = SpecialAdditionalCI; ID = xyz %0Aip_address%0A1%0Ainternal_id%3DSTRING%ucmdb_ci_id] does not exist in topology.
java.lang.IllegalArgumentException: End2 [Name = SpecialAdditionalCI; ID = xyz %0Aip_address%0A1%0Ainternal_id%3DSTRING%ucmdb_ci_id] does not exist in topology
When the ucmdb id is looked up, CI ID doesn't exist. We also have a couple of enrichments in place that quickly deletes duplicate node CIs based on a custom CI attribute property mismatch. Becaues of this failure, the integration jobs don't run and data population is affected. Kindly advise and let me know for any further details required.
Re: UCMDB-UCMDB Integration Failure Error: CI does not exist in topology
I hope you are doing great!
I suggest to create a ticket to receive a deep investigation to this issue .
Best Regards ,
Customer Support Engineer
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