Highlighted
Trusted Contributor.. Trusted Contributor..
Trusted Contributor..
75 views

UCMDB-UCMDB Integration Failure Error: CI does not exist in topology

Hello Experts,

 

Please find below details:

UCMDB version: UD 10.21 CUP1

Problem: UCMDB-UCMDB integration point failure

Adapter: OOTB UCMDB 10.x

 

Our ucmdb-ucmdb integration point have been failing consistently with the below error:

End2 [Name = SpecialAdditionalCI; ID = xyz %0Aip_address%0A1%0Ainternal_id%3DSTRING%ucmdb_ci_id] does not exist in topology.

java.lang.IllegalArgumentException: End2 [Name = SpecialAdditionalCI; ID = xyz %0Aip_address%0A1%0Ainternal_id%3DSTRING%ucmdb_ci_id] does not exist in topology

 

When the ucmdb id is looked up, CI ID doesn't exist. We also have a couple of enrichments in place that quickly deletes duplicate node CIs based on a custom CI attribute property mismatch. Becaues of this failure, the integration jobs don't run and data population is affected. Kindly advise and let me know for any further details required. 

 

Regards

Manoj

 

 

Regards
Manoj
0 Likes
1 Reply
Highlighted
Outstanding Contributor.. Outstanding Contributor..
Outstanding Contributor..

Re: UCMDB-UCMDB Integration Failure Error: CI does not exist in topology

Hello Manoj,

I hope you are doing great!

I suggest to create a ticket to receive a deep investigation to this issue .

Best Regards ,

Melissa Carranza Mejias
Customer Support Engineer

If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
If you are satisfied with anyone’s response please remember to give them a KUDOS by clicking on the STAR at the bottom left of the post and show your appreciation. “
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.