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UCMDB integration interrupted due to timeout

Hello,

we have configured push integration job between two UCMDB servers. Job running fine, but sometimes is interrupted and finishes with error "[ErrorCode [700000] Action was cancelled.]".

I found in the logs that problem is with folloving timeout setting:

ERROR [Request processor timer] (RequestProcessor.java:1176) - Interrupting thread RequestProcessorAsyncPool-63646 due to timeout of 3600000 msec for root operation: com.hp.ucmdb.discovery.framework.probe.operations.AutoDiscoveryOperationExecuteAdhocTask@680f5539

 

However I didn't find parameter that should be changed to increase mentioned timeout. I checked all parameters in UI Interna settings and JMX SettingsServices, but there is no timeout with value 3600000.

Anybody know where this can be changed? Thanks for any help.

 

Regards

Ivan 

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Re: UCMDB integration interrupted due to timeout

You have max execution time on the adapter configuration tab in the adapter management. Check there.

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Re: UCMDB integration interrupted due to timeout

Hello,

max execution time on the adapter is actually set to 50400000, so it must be another timeout settings. 

Ivan

 

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Re: UCMDB integration interrupted due to timeout

then check the DataFlowPrope.properties. Some timeouts are set there as well.:

# how long (ms) a connection is active
appilog.agent.probe.heldTimeoutConnection = 3600000

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Re: UCMDB integration interrupted due to timeout

Hello,

thanks for all replies, I found that this timeout error is related to Session Timeout settings on target UCMDB server, where integration job pushing CI's. Defaultly it's set to 3600 seconds.

 

Regards

Ivan

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Re: UCMDB integration interrupted due to timeout

have you tested it? because it is strange to get error from the source UCMDB "Action was cancelled" if that was the case. 

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