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UCMDB to OMi integration issues

 

Hi All,

 

We are facing issues with UCMDB (10.22 CUP5) to Omi (10.12) integration.

The Integration point is created properly and works for most of the Integrations. For few integrations it fails and throws the error " [ErrorCode [800] Couldn't connect to Integration".

The Solution found on the forum for this is already applied on RTSM(OMi) side i.e. 

Select Admin > Platform > Setup and Maintenance > Infrastructure Settings. 
Select Foundations. 
Select Security. 
In the Security-Login table, locate Restrict remote access to JMX console. Change the value to false.

 

But we still get this error for few integrations.

 

Thanks and Regards,

Rawel Singh

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Hello Rawel ,

Would you please add the complete error ?

Best Regards,

Melissa Carranza Mejias
Customer Support Engineer

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com.hp.ucmdb.discovery.probe.request.ProbeSideProcessorException: [ErrorCode [800] Couldn't connect to Integration{OMIINT10x, Cmdb10xAdapter, frcnm9940}]
Integration[OMIINT10x]: Failed executing method [updateData ( ReplicationLayoutResultActionData, QueryDefinition, String )] in [DirectBasicDataAdapterWrapper]

--- Start of probe-side exception ---
com.hp.ucmdb.dataAccess.exceptions.AdapterAccessCommunicationException: [ErrorCode [800] Couldn't connect to Integration{OMIINT10x, Cmdb10xAdapter, frcnm9940}]
Integration[OMIINT10x]: Failed executing method [updateData ( ReplicationLayoutResultActionData, QueryDefinition, String )] in [DirectBasicDataAdapterWrapper]
at com.hp.ucmdb.dataAccess.exceptions.ExceptionConverter.createAdapterAccessCommunicationException(ExceptionConverter.java:293)
at com.hp.ucmdb.dataAccess.exceptions.ExceptionConverter.createAdapterAccessException(ExceptionConverter.java:147)
at com.hp.ucmdb.dataAccess.exceptions.ExceptionConverter.createAdapterAccessException(ExceptionConverter.java:36)
at com.hp.ucmdb.discovery.probe.processor.AbstractProbeProcessor.process(AbstractProbeProcessor.java:66)
at com.hp.ucmdb.discovery.probe.processor.AbstractProbeProcessor.process(AbstractProbeProcessor.java:19)
at com.hp.ucmdb.discovery.probe.agents.probemgr.adhoctasks.AdHocProbeRequestOperation.performAction(AdHocProbeRequestOperation.java:64)
at com.hp.ucmdb.discovery.probe.agents.probemgr.taskdispatcher.AdHocTaskDispatcher.dispatchTask(AdHocTaskDispatcher.java:70)
at sun.reflect.GeneratedMethodAccessor64.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:497)
at sun.reflect.misc.Trampoline.invoke(MethodUtil.java:71)
at sun.reflect.GeneratedMethodAccessor13.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:497)
at sun.reflect.misc.MethodUtil.invoke(MethodUtil.java:275)
at com.sun.jmx.mbeanserver.StandardMBeanIntrospector.invokeM2(StandardMBeanIntrospector.java:112)
at com.sun.jmx.mbeanserver.StandardMBeanIntrospector.invokeM2(StandardMBeanIntrospector.java:46)
at com.sun.jmx.mbeanserver.MBeanIntrospector.invokeM(MBeanIntrospector.java:237)
at com.sun.jmx.mbeanserver.PerInterface.invoke(PerInterface.java:138)
at com.sun.jmx.mbeanserver.MBeanSupport.invoke(MBeanSupport.java:252)
at javax.management.StandardMBean.invoke(StandardMBean.java:405)
at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:819)
at com.sun.jmx.mbeanserver.JmxMBeanServer.invoke(JmxMBeanServer.java:801)
at javax.management.MBeanServerInvocationHandler.invoke(MBeanServerInvocationHandler.java:292)
at org.springframework.jmx.access.MBeanClientInterceptor.doInvoke(MBeanClientInterceptor.java:405)
at org.springframework.jmx.access.MBeanClientInterceptor.invoke(MBeanClientInterceptor.java:353)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at com.sun.proxy.$Proxy52.dispatchTask(Unknown Source)
at com.hp.ucmdb.discovery.probe.agents.probegw.managementtasks.adhoctasks.AdhocThread.run(AdhocThread.java:54)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555)
at java.lang.Thread.run(Thread.java:745)
--- End of probe-side exception ---

at com.hp.ucmdb.discovery.probe.agents.probemgr.adhoctasks.AdHocProbeRequestOperation.convertThrowableToStringSafeException(AdHocProbeRequestOperation.java:89)
at com.hp.ucmdb.discovery.probe.agents.probemgr.adhoctasks.AdHocProbeRequestOperation.performAction(AdHocProbeRequestOperation.java:78)
at com.hp.uc

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