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UCMDB to SM integration jobs failed

Hi All,

 

I'm not able to run the integration jobs from ucmdb to SM. all jobs are failing.

 

Please help imm.

 

Attached the error

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Re: UCMDB to SM integration jobs failed

More error details attached. Please hel

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Re: UCMDB to SM integration jobs failed

Hi Kunjappy,

 

Could you please check this:

http://support.openview.hp.com/selfsolve/document/KM00224224

 

Best Regards,

Hoang

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Re: UCMDB to SM integration jobs failed

Thanks for the reply.

 

I checked the scriptlibrary "uCMDB Configuration" and it shows

 

function isEnabled() only.

 

So the problem is something else.

 

Regards,kunj

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Re: UCMDB to SM integration jobs failed

Please check this message

 

   message="scxmlapi(19) - Doc Engine call failed with cc -1 msg: "

   returnCode="19" schemaRevisionDate="2014-07-22"

   schemaRevisionLevel="0" status="FAILURE"

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Re: UCMDB to SM integration jobs failed

This is from the error.log file

 

2014-08-05 05:39:20,826 [485067196@Default-111] (DataAdapterLoggerImpl.java:80) WARN  - Ford Relationships 933 >> Got error return code from SM while sending the CI UCMDB%0Aford_nas_virtual_filer%0A1%0Ainternal_id%3DSTRING%3D5eeb3aa27c90cdb489dd9ce6a2cc3fe4%0A, please retry from uCMDB Studio!
2014-08-05 05:39:21,107 [485067196@Default-111] (DataAdapterLoggerImpl.java:80) WARN  - Ford Relationships 933 >> Got error return code from SM while sending the CI UCMDB%0Aford_nas_virtual_filer%0A1%0Ainternal_id%3DSTRING%3D9db0ddf672f9078f2afb7cb397310f1c%0A, please retry from uCMDB Studio!
2014-08-05 05:39:21,388 [485067196@Default-111] (DataAdapterLoggerImpl.java:80) WARN  - Ford Relationships 933 >> Got error return code from SM while sending the CI UCMDB%0Aford_nas_virtual_filer%0A1%0Ainternal_id%3DSTRING%3D8b31e568dab1a49c1cfe2ed80166dc68%0A, please retry from uCMDB Studio!
2014-08-05 05:39:21,841 [485067196@Default-111] (DataAdapterLoggerImpl.java:80) WARN  - Ford Relationships 933 >> Got error return code from SM while sending the CI UCMDB%0Aford_nas_virtual_filer%0A1%0Ainternal_id%3DSTRING%3Db19d57ec0f9b20324b53b94954de9794%0A, please retry from uCMDB Studio!

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Re: UCMDB to SM integration jobs failed

SOme more error details

 

2014-08-06 03:34:27,264 [1247958097@Default-409] (DataAdapterLoggerImpl.java:80) WARN  - 933_Test >> 350 CIs were not synchronized, please retry in uCMDB Studio!
2014-08-06 03:34:29,529 [561323918@qtp0-1761] (JDBCExceptionReporter.java:100) WARN  - SQL Error: 2627, SQLState: 23000
2014-08-06 03:34:29,561 [561323918@qtp0-1761] (JDBCExceptionReporter.java:101) ERROR - [mercury][SQLServer JDBC Driver][SQLServer]Violation of UNIQUE KEY constraint 'UQ__EN_UI_US__14CDD86C11FF8BD8'. Cannot insert duplicate key in object 'dbo.EN_UI_USER_PREFERENCE'. The duplicate key value is (CI_SELECTOR_LRU_VIEWS, SSREEKA3).
2014-08-06 03:34:29,561 [561323918@qtp0-1761] (JDBCExceptionReporter.java:100) WARN  - SQL Error: 3621, SQLState: HY000
2014-08-06 03:34:29,561 [561323918@qtp0-1761] (JDBCExceptionReporter.java:101) ERROR - [mercury][SQLServer JDBC Driver][SQLServer]The statement has been terminated.
2014-08-06 03:34:29,576 [561323918@qtp0-1761] (ManagementDBServiceImpl.java:39) ERROR - fails to save class com.hp.ucmdb.entities.userpreferences.UserPreference with id null
com.hp.ucmdb.api.ExecutionException: com.mercury.topaz.cmdb.shared.base.CmdbException: [ErrorCode [-2147483648] undefined error code]
Failed to save entity: com.hp.ucmdb.entities.userpreferences.UserPreference@0

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