Absent Member.
Absent Member.

UD 10.01 : Facing Server Version Compatibility Issue with CUP

Hi All,

Am a newbie to UD and trying to install UD 10.01 version afresh on a Windows 2008 R2 Enterprise 64-bit machine.

The Support Matrix states that above OS version is compatible.

But, facing the below error after passing from License Management Phase.



Facing the above issue on using UD 10.01 CUP5 and CUP8.

Any pointers on the same ?



DO I need to install the basic installer separately for Server and Probe using 10.0 binaries  and then try to install CUP??

Please suggest.


Thanks for your valuable inputs.




1 Reply
Absent Member.. Absent Member..
Absent Member..

I think you are trying to install CUP before installing UD Server.

Please install UD Server and Probe first.


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