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Super Contributor.
Super Contributor.
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Ucmdb Dynamic widget : How use refocusable option ?

Hi

 

I'm trying to configure a "complex" Dynamic widget but I don't find answers with documentation.

I would like to use the option "refocusable" but I don't understand how it works.

I always finish with "No Data Available" after clicking on a refocusable link.

 

I would like to create a dynamic widget for "Business Application" wich list some information and the list of "Computer" linked (refocusable option ?) and be able to click on a "computer link" to focus on it and show selected attributs from the CI.

I tried to select the both type of CI as "Contact Query Node" but it doesn't work

 

Any idea of how to do that ?

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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

Re: Ucmdb Dynamic widget : How use refocusable option ?

Hello .

I hope you are doing well.

 

on this case i would like to sugest you to check the following guide on how to create dynamic widget https://docs.microfocus.com/itom/Universal_CMDB:11.0_Browser/Browser/DynamicWidget

 

in case that you have follow all the steps and if you already have the necesary CI's discovered and the issue persist please open a support case so we can have a deeper look on the issue

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Super Contributor.
Super Contributor.

Re: Ucmdb Dynamic widget : How use refocusable option ?

I'm fine thanks

Sorry for the delay I was out of work.

 

I've already used this document : https://docs.microfocus.com/itom/Universal_CMDB:11.0_Browser/Browser/DynamicWidget

 

It helped me for creating my first dynamic widgets.

But for my new needs the documentation doesn't go enough deeper about :

  • Refocusable option
  • Contact Query Node

So I'm looking for understanding.

Is there an issue or bug, or am I using dynamic widget with the wrong method

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Super Contributor.
Super Contributor.

Re: Ucmdb Dynamic widget : How use refocusable option ?

I finaly found the solution for the refocusable option.

I was using "Add Function..." in the Report to show information of Childreen CI.

Now the refocusable option works while I'm using the preview. But the refocusable never works once I open the Dynamic Widget. --> "NO DATA AVAILABLE"

It looks like the Widget don't know the CI as "Contact Query Node" but if i add a seconde type of CI as "Contact Query Node" it doesn't work anymore...

 

Any solutions ?

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