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Unable to delete relationship between CITs

Hi experts,

 

In my BSM I wrongly set up a relashionship (composition) between Location CIT and Rack CIT and vice versa.

I'm trying to remove these two links, but they still remains in the class model.

 

I tried to delete all instances for both rack and location, but links still persist.

 

Looked into GW logs and I found something interesting into the file ....\log\odb\odb\error.log (attached).

The error reported occurs each time I try to remove the links.

 

Any idea how to solve?

 

Many thanks,

BR,

Vanni

 

 

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Re: Unable to delete relationship between CITs

Hello Vanni,

 

Based on the issue encountered, it may be best to open a Support ticket to ensure a more accurate analysis is made and a proper root cause is diagnose. Please ensure all the RTSM logs are provided when you open the ticket as well.

 

Regards,

Ana Acosta-Diaz

 

 

 

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Re: Unable to delete relationship between CITs

Hi Ana,

 

thank you for your reply.

 

Before opening the case I'd like to check if there's a procedure to delete a relashionship between CITs.

Are we sure that un-flag it in the matrix should be enough?

 

Thanks a lot,

BR,

Vanni

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