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Unable to merge CIs in uCMDB 10.10

 Hi All,

 

We are using uCMDB 10.10 and when i select 2 or more CIs and right click, the option merge CIs is greyed out. What could be the reason?

 

Thanks,

Sridhar

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3 Replies
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Outstanding Contributor.. Outstanding Contributor..
Outstanding Contributor..

Hello Sridhar,

 

I hope you are doing well.

 

This is a known issue and RnD is working on it.

 

Best Regards ,

Melissa Carranza Mejias
Customer Support Engineer

If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
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Visitor.

Thank you for the response.

 

This issue is affecting us. When the patch is released as a fix for it, kindly update me.

 

Thanks,

Sridhar

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Outstanding Contributor.. Outstanding Contributor..
Outstanding Contributor..

Hello Sridhar ,

 

I hope you are doing well .

 

This is the link of the KM http://support.openview.hp.com/selfsolve/document/KM01084243 .

 

I suggest you that  is very useful to be added in this page and receive notifications about the process of the KM.

 

 

Best Regards ,

 

Melissa Carranza Mejias
Customer Support Engineer

If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
If you are satisfied with anyone’s response please remember to give them a KUDOS by clicking on the STAR at the bottom left of the post and show your appreciation. “
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