Unable to open custom made CI
I am currently using UCMDB 10.01 and the version of my probe is 10.01 CUP 2.145
I recently pushed the MYSQL data into UCMDB.
First tested it in the testing environment and it seemed to work fine.
Now I tried pushing the data to the production environment and tried to repeat the exact steps that I did to push the data to the testing environment.
After pushing some of the data into the production environment, the CIs seem to be populating as there are 3 different CIs populating(A ,B , C). We edited in "CIT Manager" so that 'A' has a 'containment' relationship with 'B' and 'C'.
However, CI 'A" was unable to get Element Instances. When I tried to get Element Instances, it says "unexpected error"
So I tried to get "related CIs" for some of the other CIs that was pushed into UCMDB.
I tried to see if I can use "get related CIs" to see how CI 'B' was connected to CI 'A'
then I get this error message:
Invocation of method [public abstract
failed in HTTP invoker remote service at
[http://honts7821e:8080/ucmdb-ui/services/RelatedCIsService]; nested exception is
java.lang.RuntimeException: Error while invoking service.
Class "Store" is not defined in the uCMDB
Any advice is very much appreciated.
P.S. This thread has been moved from Application Perf Mgmt (BAC / BSM) Support and News Forum to CMS and Discovery Support and News Forum. - Hp Forum Moderator