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Unable to upload spreadsheet in UCMDB



I have three environments, Prod, Dev and QA. ( all the three are same configuration)


I am facing an issue, am not able to upload the excel sheet into UCMDB using the adapter "Import topology from excel work book"


But I am able to upload the same data file into Dev and QA but facing an issue while uploading into Prod .


Can anybody help me on this?


UCMDB: 9.05. CP 11


Thanks in advance.

1 Reply
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Re: Unable to upload spreadsheet in UCMDB

The issue is most probably in differences in Class model between different UCMDB systems at your side.

Try to do following. Go to JMX console at http://ucmdb_server:8080/jmx-console -> Class Model Services -> exportClassModelToXml -> Put CustomerID=1 and path=c:\classmodel_from_dev.xml.

File will be created on UCMDB server side.

Do the same for all 3 systems.


Compare XML files with some free tools like http://winmerge.org/.

You'll find the difference in CIT or attributes.


Hope this helps.

-Dmitry Gomel, PMP
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