Highlighted
Absent Member.. Absent Member..
Absent Member..
264 views

Unable to upload spreadsheet in UCMDB

Hi,

 

I have three environments, Prod, Dev and QA. ( all the three are same configuration)

 

I am facing an issue, am not able to upload the excel sheet into UCMDB using the adapter "Import topology from excel work book"

 

But I am able to upload the same data file into Dev and QA but facing an issue while uploading into Prod .

 

Can anybody help me on this?

 

UCMDB: 9.05. CP 11

 

Thanks in advance.

0 Likes
1 Reply
Highlighted
Acclaimed Contributor.. Acclaimed Contributor..
Acclaimed Contributor..

Re: Unable to upload spreadsheet in UCMDB

The issue is most probably in differences in Class model between different UCMDB systems at your side.

Try to do following. Go to JMX console at http://ucmdb_server:8080/jmx-console -> Class Model Services -> exportClassModelToXml -> Put CustomerID=1 and path=c:\classmodel_from_dev.xml.

File will be created on UCMDB server side.

Do the same for all 3 systems.

 

Compare XML files with some free tools like http://winmerge.org/.

You'll find the difference in CIT or attributes.

 

Hope this helps.

Regards
-Dmitry Gomel, PMP
Click the Like button at the bottom to say 'Thanks'.
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.