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Upgrade 9.05 to 10.20 - High Availability question

Hi experts,
we have to start an upgrade from 9.05 to 10.20.
The environment 9.05 is in High Availability but the target environment consists of one server.
Are there some steps that have to be followed before the upgrade?

We are trying to install a 9.05 version on the target server to test  if the database was cloned correctly as a guide "Deployment Guide", but the server doesn't start.
Could  this be the reason becouse of the server doesn't start?

 

Thanks
Giuseppe

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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

Re: Upgrade 9.05 to 10.20 - High Availability question

On the cloned server are you able to access the JMX console?

 

If so can you:

 

1. Select Settings Services under UCMDB.
2. Select the setSettingValue method.
3. In the name box, enter enable.high.availability.
4. In the value box, enter false.
5. Click Invoke.

 

Are you now able to start the server?

You might need to open a ticket so that we can look at your logs and try to see what's happening.

 

 

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Micro Focus Expert
Micro Focus Expert

Re: Upgrade 9.05 to 10.20 - High Availability question

The startup.log should show some errors, and the error.log.  I'd look here first.

Hope this helps,
Keith Paschal
UCMDB Worldwide Support Lead
Micro Focus Support
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