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Urgent! Inventory by Scanner not working

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Hi experts,

 

I am getting the below error while discovering the Inventory by scanner job:

 

ERRORCODE:0]</RESULT>
</EXEC>
<log start="16:59:06" severity="debug">Found existing lock on remote machine, lock scanner node failed.</log>
<log start="16:59:06" severity="debug">Step [Lock Scanner Node] finished.</log>
<log start="16:59:06" severity="debug">Step [Lock Scanner Node] failed, going to release connection</log>
<DISCONNECT start="16:59:06" duration="6" CMD="client_disconnect" RESULT="" IS_NULL="Y" type="ssh" credentialsId="44_1_CMS" />
<log start="16:59:06" severity="workflow-debug">step Lock Scanner Node finished execution with status: FAILURE. triggerCI: 3200a40638d3e7bea3bbb396417d4027</log>
<log start="16:59:06" severity="workflow-debug">step Lock Scanner Node execution failed. triggerCI: 3200a40638d3e7bea3bbb396417d4027</log>
<log start="16:59:06" severity="workflow-debug">Calculated timeout for retry number 3 is 300000</log>
<log start="16:59:06" severity="workflow-debug">step Lock Scanner Node execution failed - go to TIMEOUT parking to:300000 millis, on retry:4. triggerCI: 3200a40638d3e7bea3bbb396417d4027, state properties:{STATE_PROPERTY_CONNECTED_MAC=NA, STATE_PROPERTY_PLATFORM_CONFIGFILE=ScannersConfigurationByPlatform.xml, STATE_PROPERTY_ORIGINAL_BASEDIR=~/.discagnt/, STATE_PROPERTY_RESOLVED_CONFIGURED_BASEDIR=/home/hpudisc/.discagnt/, STATE_PROPERTY_CONNECTED_SHELL_CODEPAGE=Cp1252, STATE_PROPERTY_CONNECTED_SHELL_PROTOCOL_NAME=ssh, STATE_PROPERTY_CONNECTED_SHELL_CREDENTIAL=44_1_CMS, STATE_PROPERTY_CONNECTED_SHELL_IP=10.240.185.31, PLATFORM=aix, STATE_PROPERTY_RESOLVED_BASEDIR=/home/hpudisc/.discagnt/, ARCHITECTURE=, STATE_PROPERTY_ERROR_LEVEL=Lock Scanner Node_STATUS_FAILURE, STATE_PROPERTY_CONNECTED_SHELL_PROTOCOL=ssh}</log>
<log start="16:59:06" severity="workflow-debug">step Lock Scanner Node execution failed. triggerCI: 3200a40638d3e7bea3bbb396417d4027, state properties:{STATE_PROPERTY_CONNECTED_MAC=NA, STATE_PROPERTY_PLATFORM_CONFIGFILE=ScannersConfigurationByPlatform.xml, STATE_PROPERTY_ORIGINAL_BASEDIR=~/.discagnt/, STATE_PROPERTY_RESOLVED_CONFIGURED_BASEDIR=/home/hpudisc/.discagnt/, STATE_PROPERTY_CONNECTED_SHELL_CODEPAGE=Cp1252, STATE_PROPERTY_CONNECTED_SHELL_PROTOCOL_NAME=ssh, STATE_PROPERTY_CONNECTED_SHELL_CREDENTIAL=44_1_CMS, STATE_PROPERTY_CONNECTED_SHELL_IP=10.240.185.31, PLATFORM=aix, STATE_PROPERTY_RESOLVED_BASEDIR=/home/hpudisc/.discagnt/, ARCHITECTURE=, STATE_PROPERTY_ERROR_LEVEL=Lock Scanner Node_STATUS_FAILURE, STATE_PROPERTY_CONNECTED_SHELL_PROTOCOL=ssh}</log>
<log start="16:59:06" severity="workflow-debug">onStepFinish -&gt; triggerCi:3200a40638d3e7bea3bbb396417d4027 next step:[Lock Scanner Node] with step status:FAILURE set workflow status to: PARKING</log>
<log start="16:59:06" severity="workflow-debug">workflow execution finish running with status:PARKING. triggerCI: 3200a40638d3e7bea3bbb396417d4027</log>
<log start="16:59:06" severity="info">Execution current time:2015/06/24 16:59:06</log>
</execution>

 

kindly sugest.

 

Regards,

headstrong

1 Solution

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Honored Contributor.
Honored Contributor.

Re: Urgent! Inventory by Scanner not working

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I have found the solution to this problem:

Solution:

you need to add the "MV" cmd to the sudo list of the user.

 

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Honored Contributor.
Honored Contributor.

Re: Urgent! Inventory by Scanner not working

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I have found the solution to this problem:

Solution:

you need to add the "MV" cmd to the sudo list of the user.

 

View solution in original post

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