Highlighted
Established Member..
Established Member..
188 views

Want to Discover serial numbers from the hardware components in UCMDB 10.01

Hi,

 

I want to discover serial numbers from the hardware, is it possible in UCMDB and how to do that.

 

Please help me in that.

 

Regards,

Sridhar

0 Likes
3 Replies
Highlighted
Absent Member.. Absent Member..
Absent Member..

Re: Want to Discover serial numbers from the hardware components in UCMDB 10.01

Hello Sridhar,

 

Looking at scripts, Serial number attribute may be  populated by jobs as Host Connection by Shell, Host Connection by SNMP, VMWare by VIM, some integration.

 

It would helpful if we get more details on the CI you are looking. Also the communication log of the jobs mentioned above.

 

Best Regards,

Juan Calderon

"HP Support
If you find this or any post resolves your issue, please be sure to mark it as an accepted solution."
0 Likes
Highlighted
Established Member..
Established Member..

Re: Want to Discover serial numbers from the hardware components in UCMDB 10.01

Hi,

 

Thanks for the info.

 

I have enabled Host Connection by Shell, Host Connection by SNMP, VMWare by VIM jobs in discovery.

But I can see some have serail number and some wont. Can you tell me what could be the reason.

 

Regards,
Sridhar

0 Likes
Highlighted
Absent Member.
Absent Member.

Re: Want to Discover serial numbers from the hardware components in UCMDB 10.01

Hello,

 

We should have a comm log in order to check this. Please upload the comm log from one that has the S/N filled in and one that does not.

 

Best regards,

Andrei Matei

Best regards,
Andrei Matei
uCMDB Support Engineer

“HP Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.”
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.