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Honored Contributor.
Honored Contributor.
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discovery of Siebel application

we are trying to discover siebel is installed or not on one unix box, we have executed the inventory by scanner job which got successful for that siebel server but while seeing the results RPM command which UD has executed only provides the library related softwares, there is no software isntalled which can predict that siebel is isntalled or not. as per HP document we can discover siebel is isntalled or not. We are trying to build software counters for Siebel application on how many servers siebel is isntalled. Please help. 

 

 

 

Oracle

Siebel CRM

7.5, 7.7, 8.0, 8.1

Shell

Discovery of Siebel Enterprise, including Siebel applications (CallCenter, Financial, and so on), Siebel infrastructure components, Siebel Web servers, application servers, gateway servers, individual Siebel, components and configuration files.

thanks
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Super Contributor.
Super Contributor.

Re: discovery of Siebel application

I believe I fixed this by ensuring the Inventory by Port Scanner job was run against the target servers. You will see one or two entries in the default port list for Siebel. I don't think they are checked by default. Make sure they are checked, save the job, and re-run the job.

 

If this does not produce the results you want:

 

1. Make sure the service account you are using to perform the job has enough rights.

 

2. Consider installing the full-bore UD Agent on the targets.

 

Try that, and let me know your results. HTH!

 

~ OVM

Best Regards,

~ Michael Stollaire
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