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Super Contributor.
Super Contributor.
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how to configure a user define normalization rule to get snmp serial number from snmp device

hi

 

i need get snmp serial number from a snmp device, how to a add a user defined normalization rule?

 

thx

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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

Re: how to configure a user define normalization rule to get snmp serial number from snmp device

Hello,

 

Could you please let us know what version of UCMDB you are using?

 

Please note that if  a serial number is not picked up, the normalization rule will not be able to help. Could you please open a case and provide a mibwalk for the device and, if possible, specify what the required serial number is.

 

Regards,

Irina

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Super Contributor.
Super Contributor.

Re: how to configure a user define normalization rule to get snmp serial number from snmp device

ucmdb 10.10, i have the oid to get serial number.

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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

Re: how to configure a user define normalization rule to get snmp serial number from snmp device

 

Thank you for the clarification.

 

In order for the serial number to be picked, the scripts need to be updated with the knowledge of this particular device. please open a case for this issue and provide a mibwalk for this device.

 

Regards,

Irina

“HP Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.”

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