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login is restricted APM ucmdb port 21212

Hi,

Hope you are doing fine.
i need to access APM UCMDB using 21212 port but it gives login restricted error. also i am not able to access jmx console on port 8443 it gives Invalid credentials. need help.
apm 9.50 OS. linux distributed environment 2 gws 2 dps.

Regards

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