<UCMDB Support Tip> How to reset the applet jars cached in Windows Operating System
Occasionally when you try to open uCMDB Console, an error message like “Jar damaged” will be displayed or the applet may keep loading.
- Open Command Prompt console (cmd.exe) from Windows Start Menu (Start > Run).
- Input %temp%, it will take you into the Temp directory of Windows.
- Delete “UcmdbAppletJars” and reconnect uCMDB server with Web Browser.
The issue will be resolved.