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Respected Contributor.
Respected Contributor.
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uCMDB 10.22, Credential Sync Issue between uCMDB and Probe

Hi,

We are facing a issue on credential sync.

a. Entered new Credential in "Generic DB Credential" for Oracle.

b. Saved

c. User CheckCredential and gave error: "Failed to get credential 533888_1_CMS, please check the related error logs in probe side."

The workaround is, Stop Probe Service, ClearProbeData.bat and restart Probe Service. and then its start working.

We are in uCMDB 10.22 CUP3 CP15

need help on it. 🙂

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Acclaimed Contributor.
Acclaimed Contributor.

Re: uCMDB 10.22, Credential Sync Issue between uCMDB and Probe

Hello,

 

CP15 is not supported on 10.22, the lowest supported CP version is 18.

Since 10.22 CUP3 and 10.22 CUP6 we have at least 80 defects and ERs that are customer visible. 

For such a basic failing procedure, I would suggest updating to CUP6.

Kind regards,
Bogdan Mureșan

EMEA Technical Success
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