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uCMDB 10.32 Installed Software attributes are not displayed

We upgraded our uCMDB/UD environment from 10.22 to 10.32 in the last couple of weeks. It took some work to get everything working but we are up and running. However one thing we've noticed that we cannot display the attributes for installedsoftware in any form. We've tried right clicking the CI and get a blank properties screen. We've tried to view the attributes in the window at the bottom of the IT Universe Manager screen but it displays the properties from the previous CI viewed. Finally we tried creating a report of one node to one installed software with all attributes of the installed software selected. We get a fail to load error.

Has anyone else experienced this since upgrading to 10.32? Also is anyone aware of a fix/workaround for this?

Thanks!

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Re: uCMDB 10.32 Installed Software attributes are not displayed

After further troubleshooting, we've been able to narrow the issue down to the Comments attribute of the installedsoftware CI. If we exclude it from a pattern view but add all other attributes the report will run. However, when we include the Comments attribute the view fails to load.

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Re: uCMDB 10.32 Installed Software attributes are not displayed

In the JMX console, the is a process that can be invoked that will fix this.  I am looking it upo now, as I encountered the same issue months ago right after an upgrade.

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Re: uCMDB 10.32 Installed Software attributes are not displayed

In the JMX, look up History DB Services and run the executeBaselineForClass against classType installed_software.

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