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Absent Member.
Absent Member.
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uCMDB-SM Populations Hanging - Probe unable to send results to Server

Hello,

 

I noticed today that my population jobs were hanging at "Preparing to Run" in the Integration Studio. I look in the probe log and it reports that the job completed successfully, but the results cannot be sent to the Server.

 

I've already cleared and rebuilt the probe cache, and it continues failing to send results.

 

jvm 2    | <2013-09-03 03:58:43,055> 212824 [WARN ] [ProbeGW Task Results Sender] (TaskResultsSenderThread.java:215) - Can't sending results to server, results Id already exists in server, will retry later
jvm 2    | <2013-09-03 03:58:48,063> 217832 [INFO ] [ProbeGW Task Results Sender] (TaskResultsSenderThread.java:152) - Finished sending results to server. time: 5008
jvm 2    | <2013-09-03 03:58:48,063> 217832 [INFO ] [ProbeGW Task Results Sender] (TaskResultsSenderThread.java:157) - Process Result Time Statistics - Total Time:5008, Results size:2, Time To get Tasks:0, 

 Is there a way to manually clear out these duplicate results? The probe looks like it will continue to do this until it manages to pull the results through.

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Absent Member.
Absent Member.

Re: uCMDB-SM Populations Hanging - Probe unable to send results to Server

Looking at the logs again this morning, it looks like the results were able to push through after about 30 minutes of repeated attempts. I'm currently looking through to the logs to find corresponding events that may have contributed to this eventual success.

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Acclaimed Contributor.. Acclaimed Contributor..
Acclaimed Contributor..

Re: uCMDB-SM Populations Hanging - Probe unable to send results to Server

Hi,

The error message you see is most probably not a root cause of the problem.

What version you're using?

 

Regards
-Dmitry Gomel, PMP
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Established Member..
Established Member..

Re: uCMDB-SM Populations Hanging - Probe unable to send results to Server

Hi Team,

 

I am facing the same issue in for my customer. None of the results are sent back to server, In my case issue with all the discovery jobs, not withe integration alone. Please find below the errors i am getting.

 What will be the rootcause?

 

 

jvm 1 | <2015-06-18 16:19:54,252> 987748 [INFO ] [ProbeGW Task Results Sender] (TaskResultsSenderThread.java:166) - Process Result Time Statistics - Total Time:5013, Results size:3, Time To get Tasks:5,
jvm 1 | <2015-06-18 16:20:04,277> 997773 [WARN ] [ProbeGW Task Results Sender] (TaskResultsSenderThread.java:229) - Can't sending results to server, results Id already exists in server, will retry later
jvm 1 | <2015-06-18 16:20:09,278> 1002774 [INFO ] [ProbeGW Task Results Sender] (TaskResultsSenderThread.java:161) - Finished sending results to server. time: 5019
jvm 1 | <2015-06-18 16:20:09,278> 1002774 [INFO ] [ProbeGW Task Results Sender] (TaskResultsSenderThread.java:166) - Process Result Time Statistics - Total Time:5019, Results size:3, Time To get Tasks:6,
jvm 1 | <2015-06-18 16:20:19,296> 1012792 [WARN ] [ProbeGW Task Results Sender] (TaskResultsSenderThread.java:229) - Can't sending results to server, results Id already exists in server, will retry later
jvm 1 | <2015-06-18 16:20:24,297> 1017793 [INFO ] [ProbeGW Task Results Sender] (TaskResultsSenderThread.java:161) - Finished sending results to server. time: 5012
jvm 1 | <2015-06-18 16:20:24,297> 1017793 [INFO ] [ProbeGW Task Results Sender] (TaskResultsSenderThread.java:166) - Process Result Time Statistics - Total Time:5012, Results size:3, Time To get Tasks:6,
jvm 1 | <2015-06-18 16:20:34,314> 1027810 [WARN ] [ProbeGW Task Results Sender] (TaskResultsSenderThread.java:229) - Can't sending results to server, results Id already exists in server, will retry later
jvm 1 | <2015-06-18 16:20:39,315> 1032811 [INFO ] [ProbeGW Task Results Sender] (TaskResultsSenderThread.java:161) - Finished sending results to server. time: 5011

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Super Contributor.
Super Contributor.

Re: uCMDB-SM Populations Hanging - Probe unable to send results to Server

Hello,

Any information on how to trobule shoot this error?

 

Regards

 

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Super Contributor.
Super Contributor.

Re: uCMDB-SM Populations Hanging - Probe unable to send results to Server

I am also facing the same issue but my intergration poiint - UCMDB to AM populating location and ci types.

Error mesage  in probe machine :-

Can't sending results to server, results Id already exists in server, will retry later

Thanks & Regards
Govind Bisht
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