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Micro Focus Expert
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uCMDB Support Tip : "Model objects quota is exceeded in map creation"

While updating or creating a new application map sometimes an error "Model objects quota is exceeded in map creation" could be generated along with the following entries.

 

Invocation of method [public abstract boolean
om.hp.ucmdb.uiserver.services.cmdb.PatternService.savePattern(com.hp.ucmdb.ui.ui_backend.model.pattern.UIPattern,java.util.List)]
failed in HTTP invoker remote service at [http://wappp0095:8080/ucmdb-ui/services/PatternService];
nested exception is com.xxxxxxxx.xxxxx.cmdb.shared.base.CmdbException: [ErrorCode [310] Model
objects quota is exceeded]
[ERROR CODE- 310] appilog.common.system.exceptions.AppilogException:
CMDB Operation Internal Error: class appilog.framework.shared.manage.impl.MamResponseException :
CMDB Operation Internal Error: class appilog.framework.shared.manage.impl.MamResponseException :
{request: ID='ad3cccd36ea9af018a2b3c8f8e03f712' Message='General CMDB request'
Operation='com.xxxxxxxx.xxxxx.cmdb.shared.model.operation.update.impl.object.add.ModelUpdateAddOrUpdateObjects@5af3b33'
Customer ID='1, id name: Default Client'
Context='CMDB Context: Customer id = '1, id name:
Default Client' , User ID = '911' , Caller Application = 'UCMDB-UI,loggedInUser:alf0006''} cannot
be executed due to quota exceed, details: customer quota is exceeded - cannot increase count by
[1], details: customer [1, id name: Default Client] , quota [quota.name.customer.model.objects] is
1500000 , current count is 1518748 : class
com.mercury.topaz.cmdb.shared.manage.quota.exception.CmdbQuotaException :
CMDB Internal Error:
Error while handling request: {request: ID='ad3cccd36ea9af018a2b3c8f8e03f712' Message='General
CMDB request'
Operation='com.xxxxxxxx.xxxxxcmdb.shared.model.operation.update.impl.object.add.ModelUpdateAddOrUpdateObjects@5af3b33'
Customer ID='1, id name: Default Client'
Context='CMDB Context: Customer id = '1, id name:
Default Client' , User ID = '911' , Caller Application = 'UCMDB-UI,loggedInUser:alf0006''} :
operation Create or update Pattern Definition [CP_SAP_GRC_view] : operation
appilog.common.foldering.impl.FoldersFacadeImpl$CreateOrUpdateDefinition

 

 

The steps suggested below may help in resolving the problem.

 

Log in to the JMX Console:
In the web browser go to the following address: http://<server address>:port 8080/jmx-console
You will be prompted to log in.
After you are logged in, in the list you have please click on the link that says: UCMDB:service=Settings Services
A new window opens.


In this window, please click the link that says: showSettingsByCategory, you will be taken to the end of the page and once there click the button that says invoke.


Now a list of settings will be shown and you can do search for the following settings: quota.name.customer.model.objects
Please look at this setting, you will have in the first column the setting Name, in the Second the Value and in the Third the Default Value.


If the Default value is over 1518748 which is the number of models on your application update, means the main value was changed. If the Default Value doesn’t exceed that number, you can still change the value to meet your requirements.
To do the change, please hit the back button on your web browser to be taken to the previous page, in the top, click the link that says setSettingValue


In that part you have to fill in the values like this:
customerID with 1
name with quota.name.customer.model.objects
value with a number higher than 1518748


Then go ahead and create a new application map.

 

 

 

Regards,

Unni

 

“Micro Focus Support
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