Micro Focus Expert
Micro Focus Expert

uCMDB Tip : Sync process between uCMDB and ServiceNow integration runs very slow

Why the CI synchronization between uCMDB and ServiceNow runs very slow when CIs are inserted into ServiceNow?


Solution :  There is a significant performance improvement done in the CP14-update 4 release. To run the ServiceNow integration this version of the Content Pack (CP) is must otherwise the

            performance problem can be seen in pushing the CIs into ServiceNow. It may take more than 2 hours for pushing around 1K CIs.

            The integration script uses the ServiceNow webservice to push the CIs in to ServiceNow.


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