uCMDB Tip : To get the tenant information related to Tenant from AM to uCMDB using the AMAdapter
How to get the tenant information related to multitenacy of the Assests of Asset Manager (AM) into uCMDB ?
Solution : By default integration does not pull tenancy information into the uCMDB. In the Out of Box integration adapter, it is not supported. One of the best practice to get the tenant information is as below.
If the tenant information of each assest in AM is to be taken in to one of the attribute of the host then follow the below steps:
- Extend the View_hostExtend to include the tenant information in the AM database.
2. Modify the host CIT to add the attribute where the tenant information is to be copied.
3. Modify orm.xml file to inclde the changes done in Step 1 and 2.
4. Restart the adapter and run the sync. The tenant information will now be seen in the newly created attribute.