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Absent Member.
Absent Member.
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uCMDB (V10.11) Failed to start - component [mapping-engine]

uCMDB startp components (content-install, packaging, scheduler and Softwarelibrary) are not Started and

mapping-enginge Failed with error

 [Starter for "mapping-engine" (during Writer server startup). (customer 1, id name: Default Client)] error occurred in manager [Data Access Container Task] during shutdown ,details:
java.lang.NullPointerException
at com.hp.ucmdb.dataAccess.manager.AbstractDataAccessContainerManagerImpl.removeAllDestinations(AbstractDataAccessContainerManagerImpl.java:80)
at com.hp.ucmdb.dataAccess.manager.AbstractDataAccessContainerManagerImpl.shutdown(AbstractDataAccessContainerManagerImpl.java:65)
at com.mercury.topaz.cmdb.server.manage.service.impl.ServiceComponentImpl.shutdownSubsystemManagers(ServiceComponentImpl.java:97)
at com.mercury.topaz.cmdb.server.manage.service.impl.ServiceComponentImpl.shutdown(ServiceComponentImpl.java:89)
at com.mercury.topaz.cmdb.server.manage.service.impl.ServiceComponentImpl.startUp(ServiceComponentImpl.java:83)
at com.mercury.topaz.cmdb.server.manage.instance.CustomerInstanceImpl.startComponentLocally(CustomerInstanceImpl.java:104)
at com.mercury.topaz.cmdb.server.manage.instance.CustomerInstanceImpl.startComponentLocally(CustomerInstanceImpl.java:94)
at com.mercury.topaz.cmdb.server.manage.instance.Controller$ComponentLifecycleImpl.startComponent(Controller.java:291)
at com.mercury.topaz.cmdb.server.manage.instance.CustomerController.startComponent(CustomerController.java:482)
at com.mercury.topaz.cmdb.server.manage.instance.CustomerController.access$200(CustomerController.java:29)
at com.mercury.topaz.cmdb.server.manage.instance.CustomerController$RunnerWrapper.run(CustomerController.java:444)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:599)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:534)
at java.lang.Thread.run(Thread.java:722)
[Starter for "mapping-engine" (during Writer server startup). (customer 1, id name: Default Client)] Customer [1, id name: Default Client]: Federation Info Manager is shutdown properly !!!
[Starter for "mapping-engine" (during Writer server startup). (customer 1, id name: Default Client)] Failed to start component [mapping-engine]
java.lang.ClassCastException: com.mercury.topaz.cmdb.shared.base.BaseCmdbConstants$Property$1 cannot be cast to java.lang.String
at com.hp.ucmdb.manage.info.SynchInfoConverter.convertCmdbObjectToCurrentSynchUnitInfo(SynchInfoConverter.java:160)
at com.hp.ucmdb.manage.info.InfoManagerImpl$ResetStatusesListener.resetAllCurrentSynchUnitInfoStatuses(InfoManagerImpl.java:463)
at com.hp.ucmdb.manage.info.InfoManagerImpl$ResetStatusesListener.serverBecameWriter(InfoManagerImpl.java:450)
at com.hp.ucmdb.manage.info.InfoManagerImpl.startUp(InfoManagerImpl.java:63)
at com.mercury.topaz.cmdb.server.manage.service.impl.ServiceComponentImpl.startup(ServiceComponentImpl.java:119)
at com.mercury.topaz.cmdb.server.manage.service.impl.ServiceComponentImpl.startupSubsystemManagers(ServiceComponentImpl.java:109)
at com.mercury.topaz.cmdb.server.manage.service.impl.ServiceComponentImpl.startUp(ServiceComponentImpl.java:71)
at com.mercury.topaz.cmdb.server.manage.instance.CustomerInstanceImpl.startComponentLocally(CustomerInstanceImpl.java:104)
at com.mercury.topaz.cmdb.server.manage.instance.CustomerInstanceImpl.startComponentLocally(CustomerInstanceImpl.java:94)
at com.mercury.topaz.cmdb.server.manage.instance.Controller$ComponentLifecycleImpl.startComponent(Controller.java:291)
at com.mercury.topaz.cmdb.server.manage.instance.CustomerController.startComponent(CustomerController.java:482)
at com.mercury.topaz.cmdb.server.manage.instance.CustomerController.access$200(CustomerController.java:29)
at com.mercury.topaz.cmdb.server.manage.instance.CustomerController$RunnerWrapper.run(CustomerController.java:444)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:599)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:534)
at java.lang.Thread.run(Thread.java:722)

 

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Micro Focus Expert
Micro Focus Expert

Re: uCMDB (V10.11) Failed to start - component [mapping-engine]

Hello,

Would it be possible to upload the startup.log in full please?

Thank you

MICRO FOCUS Software Support
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Absent Member.
Absent Member.

Re: uCMDB (V10.11) Failed to start - component [mapping-engine]

Hello,

Thanks for the respone. Please find the attached the startup.log file.

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Frequent Visitor..
Frequent Visitor..

Re: uCMDB (V10.11) Failed to start - component [mapping-engine]

Was their a response to what the issue was I am seeing the same thing in 10.11

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