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uCMDB not working- Login page not coming up

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Hi Experts

I had installed QA uCMDB 10.22 but i have connected to Production copy of Sql server DB. Services everything up but am unable to open login page when i click on uCMDB from login it will show blank page i have attched screenshot. Kindly give me some suggetsion to work on this.

Thanks

Chethan

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Re: uCMDB not working- Login page not coming up

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After replacing conf anf bin folder it was working fine but Probe is not showing in UI

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Re: uCMDB not working- Login page not coming up

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Hello,

This is a general error. 

Please do the following: 

- Could please confirm if you have CP18? 

-Please try to delete the browser chache. 

If you still have the same issue, I recommended to open a ticket with support to provide you a better assistance on this issue.

Thank you,

Kind Regards.

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Re: uCMDB not working- Login page not coming up

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Thanks for respond.

No I haven't deployed CP18 and I have opened the case with HPE there is no solution and also it was working fine with if i connect empty Database the issue is only with when i connect to copy of Prod DB.

 

Thanks

Chethan

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Re: uCMDB not working- Login page not coming up

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Try to set username and password from jmx console "setCMDBSuperIntegrationUser" UISysadmin andUISysadmin on new ucmdb server.

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Re: uCMDB not working- Login page not coming up

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After replacing conf anf bin folder it was working fine but Probe is not showing in UI

View solution in original post

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