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udagent does not return windows users

Guys,

 

I've got a laptop discovered fine, but no other relationships are found. It has the discovery agent installed and seems to be touched fine. What would possibly be a reason for not being able to discover the windows users that you can think of?

 

cheers!

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Re: udagent does not return windows users

Hello _atmega , 

 

I hope you are doing well . 

 

That Cis are in the range ? 

Has a supported versions ?

 

Please review the order of the jobs . 

 

Best Regards , 

Melissa Carranza Mejias
Customer Support Engineer

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Re: udagent does not return windows users

Hello,

 

>That Cis are in the range ? 

 

what do you mean?

 

>Has a supported versions ?

 

yes.

 

My thinking is that the UDAgent is not really discovering anything. Is there a way that i can tell?

 

regards!

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Re: udagent does not return windows users

checking better the uda related ci type of the laptop i see the following:

 

 

which makes me thing that in fact the UDAgent is reporting back fine, however it's not identifying Windows users.

Any clue?

 

 

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