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Super Contributor.
Super Contributor.
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unable to see grid column and row for most of Unix servers

Hi Team,

We are unable to see the grid column and row for most of Unix servers. we are pulling these from DCMS (DB tool) using and Enrichment Rule. However, we find for most of the servers we do not have it displayed.

Please advice.

 

Screen shots attached.

 

Regards

Mathew

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4 Replies
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Acclaimed Contributor.. Acclaimed Contributor..
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Re: unable to see grid column and row for most of Unix servers

Please show your TQL for enrichemnt.

Regards
-Dmitry Gomel, PMP
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Super Contributor.
Super Contributor.

Re: unable to see grid column and row for most of Unix servers

Hi Dima,

 

I have attached the ER in my last reply and please find the TQL here.

 

Regards

Mathew

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Acclaimed Contributor.. Acclaimed Contributor..
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Re: unable to see grid column and row for most of Unix servers

Methew,

I checked your screenshot before asking the question.

Let me pu this in different way.

You have two possible reasons for your failure.

1. You're not run your enrichment on all CIs. To get understanding why, please check your TQL conditions.

2. From some reasons you're failing on reconciliation phase. To check this, run the enrichment ad-hoc (to get specific time) and check reconciliation.audit.log. Every operation there have 2 strings. Search by the time you perform enrichment.

Hope this helps. 

Regards
-Dmitry Gomel, PMP
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Super Contributor.
Super Contributor.

Re: unable to see grid column and row for most of Unix servers

Hi Dima,

 

Thnak you for your reply. I will check with the TQL and how to make sure all CI's are tagged to the ER.

 

Thank You.

 

Regards

Mathew

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