Idea ID 1652424
We often have to troubleshoot agent issues, initiate manual scans, validate undiscoverable information such as division or owner, or otherwise ask non-uCMDB admins to perform or troubleshoot UD/Asset/ITSM-related tasks at a local-device level.
Why not have a local agent? Especially with smart agent making its debut, this just makes sense. Allow us CMDB/ITSM admins to better advertise the services we deliver and keep integrated systems updated with undiscoverable/validation-required information. See attached pic for an incredibly ugly concept that I hope explains the idea...
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