Improvement of Discovery Error Report

Improvement of Discovery Error Report

The error and warning messages from integration jobs are not displayed to the Discovery Error Report.
Our customer monitors the exported csv file of the report and checks whether any discovery jobs and/or integration jobs have succeeded or not. However, it is not possible to check the results of integration jobs for now.
Would you please enhance the Discovery Error Report or create a new one for integration jobs?

2 Comments
Micro Focus Expert
Micro Focus Expert
Status changed to: Already Offered

I am marking this as a capability "Already Offered", but am willing to change based on your feedback.  In CMS 2018.05, we released the ability to schedule reports of integration jobs via email upon completion, and also a summary report at the end of the day of ALL integrations that ran during that day. Details of this capability can be found online here for CMS2018.05 - https://docs.microfocus.com/itom/Universal_CMDB:2018.05/dfm/is_integration_reports

We improved this capability in CMS 2018.08 by providing visibility to the enablement of this feature via the CMS UI (wherewas with 2018.05, this feature was configured using JMX methods)

Please review this information.  If it doesn't meet your needs, please respond with more details of what you require and I'll adjust the idea's status appropriately.

 

Hitachi Valued Contributor.
Valued Contributor.

Thank you for your reply.

Actually our customer monitors the exported csv file of discovery error report  instead of log files of UCMDB server using log file monitoring tool.  We asked MF support  team for appropriate error message to monitor but we could not get any appropriate error messages. So they monitors the exported report.

However  they found that the report does not include any integration job errors.

They do not have mail server and any monitoring system for e-mails for now. So the ability you mentioned is not suitable for the customer. We think the following ability is the best.

  • implementing integration job error report
  • providing appropriate log message to monitor discovery and integration job errors

If you have any solutions without any implementation, please let us know.

UCMDB Version: 10.33

 

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