Provide the ability to Edit or Exclude serial numbers by OS

Idea ID 1687992

Provide the ability to Edit or Exclude serial numbers by OS

Details

Provide ability to edit or exclude serial numbers by OS. There is no validation on the value that is returned. When the command is not successful, the serial number is populated with useless data. This causes an impact within our ecosystem as this data is then passed on. The invalid data causes unproductive time spent on investigations.

Scenario

1- If command fails and returns an error message, the error message becomes the value for the serial number. Users would like to exclude results that are not valid.
2- Some OS types return invalid serial number information; users would like to suppress these values.

Workaround

none

Unacceptable

The serial number captured is then passed on to other systems. IE. - AM relies on the serial number to reconcile license and contracts. This causing unproductive time spent on investigations.

Required

Add the ability to detect error messages where customer can add known values to exclude.
Add the ability for customer to exclude OS types from returning serial numbers.

3 Comments
Outstanding Contributor.
Outstanding Contributor.

Im curious about the circumstances that led to this.  What were you trying to discover that returned an error for the serial number? Should the fix not be to correct the discovery job of that particualar device? 

Micro Focus Expert
Micro Focus Expert
Status changed to: Waiting for Votes

Thank you for sharing your idea! It’s open for comments and kudos, and we’re looking forward to input from the community. Once there is enough community traction, it will be further reviewed by the product team

Micro Focus Expert
Micro Focus Expert
Status changed to: Archived

This idea is being archived due to inactivity. Archived ideas may be commented upon but may not receive kudos. Archived ideas may be re-opened based on community input

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