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2. Search the community for a solution or existing idea
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For requesting a new software title be added to the monthly Inventory Discovery Knowledge Pack:
Download and complete: SAI Additional Request Template

For requesting normalization rules added to the monthly Inventory Discovery Knowledge Pack
From the UCMDB GUI Report module, generate a “Rulebase Support Report” and include the results in your ticket.

Once done, click HERE to submit the request. Select "Product Enhancement Request" and follow the prompts.
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