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Absent Member.. ThePhantom Absent Member..
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Question about updating uCMDB from changes made in SN

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Hi all

 

would anyone know what would be required to configure uCMDB to update its data from changes made in ServiceNow?

 

It looks like the OOB ServiceNow adapter can only push data (and changes to that data) to ServiceNow.

 

So being able to update uCMDB from changes made in ServiceNow, would that require a custom adapter?

 

TIA 

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Micro Focus Expert
Micro Focus Expert

Re: Question about updating uCMDB from changes made in SN

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Hi,

 

yes, the OOTB ServiceNow adapter can only push data to ServiceNow.

If you want to push data from ServiceNow to UCMDB you need to develope your own adapter.

Hope it helps,

  Michael

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Micro Focus Expert
Micro Focus Expert

Re: Question about updating uCMDB from changes made in SN

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Hi,

 

yes, the OOTB ServiceNow adapter can only push data to ServiceNow.

If you want to push data from ServiceNow to UCMDB you need to develope your own adapter.

Hope it helps,

  Michael

Absent Member.. ThePhantom Absent Member..
Absent Member..

Re: Question about updating uCMDB from changes made in SN

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Thank you Michael.
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