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UDA: Timeout trying to connect to the remote agent. Try increasing the timeout value.

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Hi there!

I have some problem with Host connection by shell . When i trying starts to inventory scan i see that many KE not responding. Who can tell me how to incrase timeout for UDA.  If we oppened log with error i saw    (UDA: Timeout trying to connect to the remote agent. Try increasing the timeout value.)

Best Regards,

 

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popadiyski Outstanding Contributor.
Outstanding Contributor.

Re: UDA: Timeout trying to connect to the remote agent. Try increasing the timeout value.

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Hope, 

 

this is a standard error saying that the SSH, NTCMD, Powershell or the other protocos for connecting to the remote servers, is not available. Depending on firewall settings in the enterprise, when issuing a connect, sometimes you will get a ICMP reject packet straight away, sometimes, you have to wait for the timeout.

To be on the safe side you can always check with telnet if the remote port of the server is open.

 

 

Likes are appreciated!
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popadiyski Outstanding Contributor.
Outstanding Contributor.

Re: UDA: Timeout trying to connect to the remote agent. Try increasing the timeout value.

Jump to solution

Hope, 

 

this is a standard error saying that the SSH, NTCMD, Powershell or the other protocos for connecting to the remote servers, is not available. Depending on firewall settings in the enterprise, when issuing a connect, sometimes you will get a ICMP reject packet straight away, sometimes, you have to wait for the timeout.

To be on the safe side you can always check with telnet if the remote port of the server is open.

 

 

Likes are appreciated!
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Trusted Contributor.. Hope Trusted Contributor..
Trusted Contributor..

Re: UDA: Timeout trying to connect to the remote agent. Try increasing the timeout value.

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Hi Popadiyski,

Thanks for the answer.

Best Regards,

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