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How do I make changes to a user"s account that will not result in an "minimum password" error notice?

How do I make changes to a user"s account that will not result in an "minimum password" error notice?

Problem:

How do I make changes to a user"s account that will not result in an "minimum password" error notice?

Resolution:

Description:

When an admin makes a change to a user ID (such as update the phone number) in the Administrator, the following error message is given: "The password must be a minimum length of 8 characters". No changes were made to the password and it is at least 8 characters. Is there a way to keep the password the same and save the changes made to the user ID?

Solution:

In the CaliberRM 2006 Administrator, the user’s onscreen encrypted password defaults to five asterisks. Thus, even if the password meets the criteria set in the File\Admin\Account Restrictions menu the error is still given. The workaround is to make one of the below changes to the Account Restrictions menu:

Change the minimum password length to 5 characters

or

Permit a blank password

Once the change has been made the error message will no longer be generated.

Old KB# 16220

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Version history
Revision #:
1 of 1
Last update:
‎2013-02-15 18:31
Updated by:
 
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