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If the external traceability option for Quality Center is missing from the Caliber Administrator, how can I correct this?

If the external traceability option for Quality Center is missing from the Caliber Administrator, how can I correct this?

Problem:

If the external traceability option for Quality Center is missing from the Caliber Administrator, how can I correct this?

Resolution:

After a recent database and server upgrade, the external traceability option for Quality Center is missing in Caliber Administrator.

To restore this option:

1. In Caliber Administrator, chose a project and open the "External Traceability" tab.

2. Select the "New" button that is below the "Enabled/Disabled" windows.

3. To create the vendor configuration for Quality Center, enter the variables as the following:

  • Vendor Name: Quality Center
  • Library Name: QCIntegrationAddin
  • For the icon, you can chose an icon to your liking or leave it blank. This will not affect the integration.

4. If the previous configuration settings are missing, chose "Modify" and re-enter the QC connection settings.

5. Enable the Quality Center integration and then Save the settings.

Old KB# 29947

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Version history
Revision #:
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Last update:
‎2013-02-15 20:41
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