Having problems with your account or logging in?
A lot of changes are happening in the community right now. Some may affect you. READ MORE HERE

Is it possible to restore a deleted user?

Is it possible to restore a deleted user?


Is it possible to restore a deleted user?


  • Product Name: CaliberRM
  • Product Version: 2006
  • Product Component: IVQL
  • Platform/OS Version: All

In order to restore a deleted user in CaliberRM 2006, you need to use a tool called IVQL. This tool is available from Borland Support. Before running the tool, please ensure you have a working, viable backup of your database.

Follow the steps below to restore the deleted users:

  1. Only the account listed as the Database creator will be able to run IVQL
  2. To identify the Database creator account, open a command prompt and run the command dblist
  3. Ensure the Caliber server is running
  4. Extract the IVQL zip file to the root directory of the Caliber Server machine
  5. Open a command line prompt, and browse to the root directory
  6. Type the command IVQL SQMDB (Where SQMDB is the database name).
  7. Type the following command to identify any deleted users:

    select id_number from User_v300_p where account_state=2

  8. At this point there are two options:

    1. To fully restore the users, type the command:

      update User_v300_p set account_state=0 where account_state = 2

    2. To restore and disable the user accounts, type the command:

      update User_v300_p set account_state=1 where account_state = 2

  9. Then to make the changes take effect and exit IVQL, type


Old KB# 16269


Some content on Community Tips & Information pages is not officially supported by Micro Focus. Please refer to our Terms of Use for more detail.
Version history
Revision #:
1 of 1
Last update:
‎2013-02-15 18:31
Updated by:
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.