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What causes the error, "The member of the required collection does not exist", when creating a document with DocFactory?

What causes the error, "The member of the required collection does not exist", when creating a document with DocFactory?

Problem:

What causes the error, "The member of the required collection does not exist", when creating a document with DocFactory?

Resolution:


  • Product Name: CaliberRM
  • Product Version: 2008WW/SP1
  • Product Component: DocFactory
  • Platform/OS Version: XP

This message may occur when the document being generated by DocFactory contains images. The error message isn"t actually to do with DocFactory but with Microsoft Word.

Applying XP Service Pack 3 should resolve resolve the problem.

Details on this can be found on How to obtain the latest Windows XP service pack.


Old KB# 30034

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Version history
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Last update:
‎2013-02-15 20:42
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