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When installing CaliberRM 2008 server I get an InstallShield prompt, when I click OK the installation exits, how do I resolve this?

When installing CaliberRM 2008 server I get an InstallShield prompt, when I click OK the installation exits, how do I resolve this?

Problem:

When installing CaliberRM 2008 server I get an InstallShield prompt, when I click OK the installation exits, how do I resolve this?

Resolution:


  • Product Name: CaliberRM
  • Product Version: 2008
  • Product Component: Installer
  • Platform/OS Version: Windows 2000/2003 Server


This is a known issue. The workaround is to use the setup.exe within the CaliberRM sub folder in the installation directory instead of the setup.exe on the caliberRM root folder. See screenshot below:

2008 Install Problem


Old KB# 16240

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Last update:
‎2013-02-15 18:31
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